About Black Clover
Black Clover Mission Statement
Black Clover is a lifestyle apparel company with a vision rooted in living life to the fullest. We simply call it "Live Lucky". Every premium hat, hoodie, t-shirt, beanie, & belt accessory is designed to inspire and invite its owner to enjoy life, to embrace every day, to Live Lucky! Established in 2008, Black Clover offers lifestyle clothing and accessories for men, women and children who want the most out of life and demand the same from their clothing and gear. Quality is not an accident, it's a choice and we at Black Clover choose to be the very best at what we do. We choose to Live Lucky. Experience the thrill and join Clover Nation today.
Black Clover Webstore Policies
Returns & Exchange Policy
Here at Black Clover we understand that shopping for clothes online can be tricky, as your not able to try the product on. That's why we have created a simple and easy returns & exchange policy, that allows you to get a full refund for any products that your not completely satisfied with.
- If for any reason you are not happy with your purchase, please return it to the address listed below, in it's original condition within 30 days of receipt and we will replace or refund your purchase price using your original payment method. What about shipping? we'll split the cost with you. just pay to ship it back and we'll pay the rest.
- All other scenarios are handled on a case by case basis, we will always do our best to help our customers. As for a mistake made on our part, we will cover all costs to fix it.
BLACK CLOVER RETURN ADDRESS:Black Clover
12101 South State Street STE 106 Draper, Utah 84020
Shipping & Delivery
Standard orders are processed once credit card authorization and verification have been obtained. Orders shipped via UPS will go out same day if the order is placed prior to 10:00 a.m. MST any orders after 10:00 a.m. will be shipping the following day. If there are increased handling and shipping times order may take longer to ship out in rare occasions. Please allow at least 24 hours for shipping.
Change in Order Status
Occasionally, high demand causes us to run out of certain items. If we don’t have an item that you have ordered in stock, we’ll notify you by email immediately.
Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the item. In this case, if you paid with a credit card, we will not charge you for the item or any taxes, shipping or handling charges.
How do I know my personal information is secure?
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, and contractual safeguards to protect the security and privacy of your personal information.
When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
Privacy & Security
We do not share your personal information. We collect your information in order to serve you in the future. Please send us an email if you prefer not to have Black Clover collect your information.
Placing an Order
You will have a chance to verify the information in checkout and, if no changes are necessary, proceed to “Place Order”. You will also receive an e-mail confirming that your order has been received within approximately 24 hours. We will send you another e-mail to notify you when your order has been shipped and that we’ve charged your credit card.
Black Clover Customer Service can be reached at:
Mon-Fri - [9am-6pm]
Sat-Sun - [Closed]