About
MISSION STATEMENT
Black Clover is a lifestyle apparel company with a vision rooted in living life to the fullest. We simply call it "Live Lucky". Every premium hat, hoodie, t-shirt, beanie, & belt accessory is designed to inspire and invite its owner to enjoy life, to embrace every day, to Live Lucky!
Established in 2008, Black Clover offers lifestyle clothing and accessories for men, women and children who want the most out of life and demand the same from their clothing and gear. Quality is not an accident, it's a choice and we at Black Clover choose to be the very best at what we do. We choose to Live Lucky. Experience the thrill and join Clover Nation today.
WEBSTORE POLICIES
RETURNS & EXCHANGE POLICY
Here at Black Clover we understand that shopping for clothes online can be tricky since you're not able to try the product on. That's why we created a simple and easy return & exchange policy.
RETURN ADDRESS:
Black Clover - Returns8760 S. Sandy Pkwy. Ste. 300
Sandy, UT 84020
SHIPPING & DELIVERY
Standard orders are processed once credit card authorization and verification have been obtained. Please allow at least 2-5 business days for shipping. If there are increased handling and shipping times order may take longer to ship out in rare occasions.
CHANGE IN ORDER STATUS
Occasionally, high demand causes us to run out of certain items. If we don’t have an item that you have ordered in stock, we’ll notify you by email immediately. Sometimes, an item is out of stock and not expected to come back in stock, so we must cancel the item. In this case, if you paid with a credit card, we will not charge you for the item or any taxes, shipping or handling charges.
HOW DO I KNOW MY PERSONAL INFORMATION IS SECURE?
We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, and contractual safeguards to protect the security and privacy of your personal information.
When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
PRIVACY & SECURITY
We do not share your personal information. We collect your information in order to serve you in the future. Please send us an email if you prefer not to have Black Clover collect your information.
PLACING AN ORDER
You will have a chance to verify the information in checkout and, if no changes are necessary, proceed to “Place Order”. You will also receive an e-mail confirming that your order has been received within approximately 24 hours. We will send you another e-mail to notify you when your order has been shipped and that we’ve charged your credit card.
CUSTOMER SERVICE:
The Black Clover team can be reached at:
E-mail: support@blackclover.zendesk.com
Phone: 801-716-4477
HOURS:
Mon-Fri: 9am - 5pm (MST)
Sat-Sun: Closed